DIPLOMA

DIPLOMA CABIN CREW & AIRLINE SERVICES (DCCA)

(R/345/4/1082A)(01/28)(MQA/FA 8409)

Diploma in Cabin Crew & Airline Services is a specialized program designed to prepare students for dynamic roles in the airline industry. The curriculum covers essential skills in customer service, flight safety, emergency procedures, and airline operations, focusing on both practical and theoretical aspects of cabin crew duties.

Students will gain expertise in communication, cultural sensitivity, and in-flight services, ensuring they are equipped to provide exceptional service in the fast-paced world of aviation.

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Duration

3 YEARS

Credit Hour

94 CREDIT HOURS

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Programme DCCA
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WHY CHOOSE UNICAM ?

Learn essential skills with practical training, mock drills, and in-flight service practices that mirror real-world scenarios.

Benefit from learning under the guidance of seasoned aviation professionals with extensive industry experience.

Graduates are ready to step into cabin crew roles with airlines worldwide, as well as other aviation service positions.

Has Numerous Career Prospects

  • Air Hostess / Cabin Crew / Flight Steward
  • Traffic Assistant / Ticketing / Reservation Staff
  • Customer Service Agent / Sales/ Marketing Staff, Airlines Call Centers
  • Hotel Executive, Guest Services, Front Desk Clerks, Housekeeping Supervisor, Marketing And Advertising Admin
  • Event Planner, F&B Executive, Wait Staff And Public Relation Office

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Program Aims

  • To produce cabin crew, ground crew, customer service agents or front desk graduates with the knowledge and skills in both of theory and practical aspects in hospitality management who meet the requirements in aviation, travel and hotel industry.
  • To prepare graduate for cabin crew and hospitality employments in all aviation, travel and hotel sectors in measuring the quality level of service in an airport, aircraft, hotel, even  function to customers and passenger as per obligatory in air law and regulation requirement.
  • To produce graduate of hospitality and customer service sensitive and can contribute effectively to the community in the field of travel and tourism, in the same time, develop higher-level skills in a business and hospitality management.
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